Archive for January, 2018

The Power of the Pen (and Paper)

Monday, January 22nd, 2018

“People will forget what you said. People will forget what you did, but they will never forget how you made them feel.”
– Maya Angelou

We love this quote. In fact, it’s hanging on our wall. One of the simplest, most cost-effective ways of making people feel appreciated, loved or valued is to send them a handwritten note.

Building Relationships the Write Way
A handwritten note is such a rare treat these days, and a surefire way to make the recipient feel special. As the Experience economy* becomes more relevant, this is an excellent marketing tool to promote the customer experience.

Go Old School
It’s ironic that now, you can make someone feel special simply by putting pen to paper. There’s something powerful about a thank you note received in the mail vs. receiving a text or email. The extra effort and deliberate thought process involved in writing and sending one is definitely felt and remembered by the recipient.

Be Different
According to John Coleman in an article in the Harvard Business Review, the average home only receives a personal letter once every seven weeks. The stats Coleman cited date back to 2010. I imagine it’s even more a rarity today. What an easy way to stand out!

Tips for Writing Handwritten Notes

  • Don’t fret about your handwriting skills! Your kind words, and the perceived investment in time will make an impression.
  • Keep it to a few meaningful and personalized sentences.
  • Your choice in words – and even the design of the card – becomes a part of the customer experience, and an opportunity for you to express your brand.
  • Build note writing into your marketing and sales process. Carve out time in your schedule each day, or week. Whatever works for you… just do it!

*The Experience Economy, written by Joesph Pine and James Gilmore. 2011. A great business read reinforcing the importance of making unique connections to secure customer affections. (back cover)

Write Like a Marketer

Monday, January 15th, 2018

Just about anyone can write. But writing – and writing for marketing – are two very different things. If you’re looking to sharpen your writing skills to attract and retain customers or clients, read on!

Typewriter

Anyone can write, right?

Top 10 Writing Tips for Marketing

1. Ditch the formality. Write like you speak so your market can relate to you. Enough said.

2. BUT, pay attention to grammar and spelling. PLS don’t write like YR 12 year old niece TXTS.  Always run spell check, and have a colleague check for grammar, proper context and meaning.

3. Avoid the “Paradigm Shift”. All it takes is one reference to buzz words like “Bleeding edge technology” or “value-driven mandates”, and people tune out. Use language anyone can understand. If your mom doesn’t know what your organization’s paradigm shift is, don’t use it.

4. Know your target market and write to them. Give them what they need to know when they need it. For example, you’re creating an ad campaign that introduces your company to your target audience. Highlight the main value your clients or customers gain from your products or services. At this point in the buying cycle, they need to know what’s in it for them. Your company history doesn’t matter to them just yet.

5. Know how long your content should be. Email subject lines should be 50 characters or LESS.  A line of text should be no longer than 12 words. A paragraph should be no more than 4 lines.

6. Tell your story. Share your passion – it’s what sets you apart. You may provide accounting services, but so does every CPA. Tell WHY you love maximizing your clients’ income. It will energize you, and your audience will feel it.

7. Brevity trumps long-winded. Take out any filler and fluff. Every word needs to add meaning for your reader. Attention spans are getting shorter. The number of smart phones used to consume content is increasing. Keep that in mind.

8. For headlines, create curiosity and use lively words. But remember to Keep it Super Short (KISS).

9. For blog posts, consistency is key. Don’t post twice a month then abandon your blog for 3 months, only to pick up again 4 months later. Respect your readers time and be concise in your thought. Use bullet points or lists to organize information. Same applies for email marketing.

10. Have one clear and compelling call to action. Everyone is distracted and busy. Your content needs to generate an activity. A generic call to action like “Contact us” will not inspire action. “Click today to receive a free sample” is so much better. Get clear on what you want your market to do. Including a deadline helps!

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Donuts and Paper – A Tasty Guide

Tuesday, January 9th, 2018
Paper and donuts image

Click to download some tasty tidbits for printing success

Paper – just like donuts – comes in a wide variety of sizes, styles & coatings. Understanding the terminology of paper and how different types perform on press, leads to a deeply satisfying end result. Just like eating a donut!

 

Grab your favorite sweet treat, and download our tasty and concise guide to learning about paper, and let’s get started!

The Amazing Beebop Bluetooth Headphones!

Tuesday, January 9th, 2018

Here at RAD Graphics, we fight over who gets to use these just about every day. They sound, look and perform great.

I’ve connected these to iPhones, iPads, laptops and computers easily. These can be ordered in quantities as low as ONE, and that’s what makes these great for showing appreciation to an employee, or thanking a client. These bluetooth wireless headphones have a large imprint size and feature…

  • A 33 ft. wireless range
  • Stereo sound with outside noise reduction
  • Multi-function on-ear buttons
  • Built-in microphone for phone calls
  • Cool gift box


Price for one = $41.50

Price for 50 = $32 each