Summa Western Reserve Hospital

Overview

Summa Western Reserve Hospital was looking for a better solution to manage all clinical forms, operational print, and marketing collateral utilized by the growing hospital. Inaccurate versions of crucial forms, lengthy turnaround times, and excessive waste from obsolescence were all glaring issues they needed addressed quickly.

Strategy

RAD Graphics' immediate focus was to develop an automated workflow process to ensure that most current revisions of forms were always retrieved from one asset management library and all prior issues were totally eliminated. Through a comprehensive audit, we identified those forms suited for print on demand to those requiring inventory management. Our print procurement team evaluated usage data and provided a cost/benefit analysis to help SWRH realize cost-savings with their print management solution without jeopardizing the daily needs of the operation.

Results

Lead time on production is now dramatically reduced from 2-3 weeks, to between 24 hrs - 5 days. To further increase speed and cost efficiencies all ordering and cost center reporting is handled through our custom online ordering portal with 24/7 access. Periodic consultations with SWRH's Quality Control department keeps the lines of communications up, and SWRH's costs down.

Services Utilized

Print Management, Online ordering, Warehousing and Fulfillment

 

"It is such a pleasure working with all of you. The response (to the online ordering system) has been wonderful."

Elizabeth R.
RN,BSN,CPHQ, QI Review Nurse, Summa Western Reserve Hospital

 

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